Platform Engineering: 4.1 Introduction: The Load Problem 34 4.2 The Platform As a Product 35 4.2.1 What Treating It As a Product Actually Requires 35 4.2.2 Pull, Not Push 36 4.2.3 The Thinnest Viable Platform 36 4.3 Developer Experience 36 4.3.1 The Three Dimensions 37 4.3.2 M. In NextGen DevOps: Enterprise AI Features & Autonomous Operations; Wissira Press, 2026.